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Service First Coordinator - City of Bellevue ( Job # 20-00034)

This job is closed.

Minimum Salary: $4,554.40 per month
Maximum Salary: $6,283.23 per month
Employment Type: Full Time
Department: Finance & Asset Management
Closes: February 23, 2020 at 11:00 PM
(Open to current employees and the general public.)


Do you excel at providing exceptional service? Are you a problem solver that likes to find the answer to unique questions? Do you enjoy working with a direct impact to the community? We are looking for a Service First Coordinator to join our dynamic organization. The Service First Coordinator works as part of a team of coordinators who operate from a centrally located public service desk (called "Service First" desk) located in the main concourse of City Hall. You will be the primary point of contact for customers seeking city services in person, over the phone, through e-mail and online. You'll bring your attention to detail and multi-tasking savvy to deliver a variety of services to customers using a one stop service delivery model. Technical proficiency and aptitude required given the extensive use of more than 20 unique software applications in addition to Microsoft office suite used to carry out duties and provide services on behalf of 13 city departments.
Bellevue is a dynamic, international and multicultural, future-focused, diversity driven, high performing City. Our Council vision is: "Bellevue welcomes the world, our diversity is our strength." With over 100 languages spoken in Bellevue, coordinators provide exceptional service to all residents and customers with the use of language interpretation services. We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play.

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Bellevue City Hall
450 110th Ave NE
Bellevue, WA 98004