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Community Relations Coordinator - Neighborhood Outreach - City of Bellevue ( Job # 12-0100)

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Minimum Salary: $4,994.85 per month
Maximum Salary: $6,892.25 per month
Employment Type: Full Time
Department: Planning & Community Development
Closes: November 23, 2012 at 5:00 PM
(Open to current employees and the general public.)

Summary

This is a permanent full time position with the Neighborhood Outreach Team in the Department of Planning and Community Development.  Funded at 1.0 FTE (40 hours per week), the position is classified as G-24, exempt, and reports to the Neighborhood Outreach Manager.

 

This position works with the Neighborhood Outreach Team on public engagement for major city initiatives, on promoting civic participation and volunteerism, and on developing strategies that maintain vital neighborhoods with a strong sense of community.



Essential Duties and Responsibilities:

Neighborhood Strategies

  • Help develop neighborhood projects and programs that solve neighborhood problems and contribute to a strong sense of community.
  • Plan and implement neighborhood activities and special events.

Major City Initiatives

  • Lead or play a supporting role in the Outreach Team’s participation in major City initiatives – currently including East Link light rail, City-wide diversity plan, the Downtown Livability Initiative and Annexation Follow-up.
  • Participate in coordination, planning and execution of public outreach events.

Communications and Outreach

  • Identify neighborhood stakeholders, establish relationships and develop strategies for engagement.
  • Respond to large volumes of inquiries from public and organizational contacts concerning neighborhood issues and initiatives. Work with the public to make connections and solve problems.
  • Assist with assessment, revision and development of publications including written and web content for Outreach projects, publications and promotional materials.

Partnerships

  • Develop partnerships with residents, neighborhood associations, non-profit organizations, businesses and others that facilitate vital neighborhoods and a strong sense of community.

Team Collaboration

  • Work in a collaborative team environment and take a lead or supporting role in a variety of projects as assigned.
  • Contribute expertise to team decision making.
  • Assist team, as necessary with all outreach functions, meetings and events, meeting summaries, and occasional work at Mini-City Hall satellite facility.

 

Qualifications:

Education & Experience Requirements

  • BA Degree in Communications, Planning, Public Administration or related field; four or more years of professional experience in volunteer / project management; or the equivalent combination of experience, education and training that provide the required skills and abilities.

Additional Qualification Criteria

  • Knowledge of public relations and public involvement techniques and strategies; knowledge of media relations strategies.
  • A minimum of 3-4 years of experience in customer service handling challenging situations.  Experience working with diverse populations highly desirable.
  • Experience in designing and managing public involvement programs, communications materials and information strategies.
  • Experience in establishing effective working relationships with the media, employees, managers, citizens, appointed and elected officials; ability to work in a team environment and to work independently.
  • Experience in communicating effectively, both orally and in writing; ability to make persuasive public presentations; ability to listen and respond to citizens and other customers on a variety of issues.
  • Experience in accomplishing goals using sound analytical and decision-making skills, and creatively addressing complex issues.
  • Experience in organizing projects, creating organizational plans, meeting deadlines, and managing details.
  • Experience in design and production of promotional and informational materials.
  • Experience in using software applications in the creation of presentations, spreadsheets, databases. Familiarity with Web 2.0 and social media applications highly desirable.

 

Physical Demands:

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.  Vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
  • The noise level in the work environment is usually moderately quiet.

 

How to Apply:

Click “Apply Now” to complete the application for this position.  For further information about the job, please contact Barbara Tuininga at 425.452.2735 or via email at btuininga@bellevuewa.gov.  If you need technical assistance with the online application, please contact our IT helpdesk at 425.452.4340.

 


Location
Bellevue City Hall
450 110th Ave NE
Bellevue, WA 98004