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Customer Service Representative (1040) - City of Bellevue ( Job # 13-0041)

This job is closed.

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Minimum Salary: $9.19 per hour
Maximum Salary: $12.20 per hour
Employment Type: Part Time
Department: Parks & Community Services
Closes: April 22, 2013 at 5:00 PM
(Open to current employees and the general public.)

Summary

This position provides a variety of general office functions in an active high volume environment.  Exceptional customer service skills are required for this position.

** Afternoon and evening hours available.



Primary Responsibilities

  • Answering multi-line phones.
  • Lesson registration.
  • Cash handling.
  • Closing procedures.
  • Responding to inquires.
  • Returning phone calls.

 

Qualifications

  • Knowledge of current office practices.
  • General computer skills (knowledge of CLASS system preferred).
  • Ability to multi-task.
  • Provide exceptional customer service.
  • Communicate effectively using tact, patience, and courtesy.
  • Ability to work with diverse populations.

 

Physical Demands

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee may be required to push, pull, lift, and/or carry up to 10 pounds.
  • The noise level in the work environment is usually high volume and can be loud at times.

 

Definition of a 1040

There is no specific end date for employees in this status. Therefore, working in this status can be on going for as long as required by business necessity. However, employees in this status cannot work more than 1,040 hours per calendar year, from January 1 to December 31.

  • On-Going Work of the City - Hired to work a maximum of 20 hours or fewer per week on an on-going basis, as long as 1,040 hours within a 12-month period of time are not exceeded.
  • On-Call – Hired to work on a substitute or on-call basis with no guaranteed minimum hours of work, as long as 1,040 hours within a 12-month period of time are not exceeded.
  • Combination Jobs - Can be hired to fill a combination of jobs as long as 20 hours per week or 1,040 hours within a 12-month period of time are not exceeded.
  • Periods of Full Time - Can be assigned to work more than 20 hours per week up to full time on a temporary basis without transforming the assignment to a benefited position, as long 1,040 hours within a 12-month period of time are not exceeded.
  • If the employee exceeds working 1,040 hours within a 12-month period of time in any capacity described above, the employee must be off payroll until January 1 of the new year.
  • Must be hired through the Informal Selection Process.
  • At-will for the duration of the 1040 Part Time status.

 

 How To Apply

Click "Apply Now" to complete the application for this position.  For further information about the job, please contact Scott Armstrong via email at sarmstrong@bellevuewa.gov or at 425.452.2806.  If you need technical assistance with the online application, please contact our IT helpdesk at 425.452.4340.


 


Location
Bellevue Aquatic Center
601 143 Ave NE
Bellevue, WA 98007