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eCityGov Alliance Executive Director - City of Bellevue ( Job # 13-0079)

This job is closed.

Minimum Salary: $7,992.95 per month
Maximum Salary: $11,033.58 per month
Employment Type: Full Time
Department: Information Technology
Closes: September 10, 2014 at 3:05 PM
(Open to current employees and the general public.)


The eCityGov Executive Director ensures that eCityGov Alliance programs, from proposal development throughout execution, are compliant with the goals set by the Executive Board.  This includes developing strong business plans and managing programs to the plan, providing necessary resources and adhering to budget authority.   

The Executive Director must be a dynamic, interested, and capable leader and administrator, helping to build and reinforce effective teams around technology projects. The incumbent must lead in a cross-functional environment, working with contracted IT support in the development of improved technologies, while managing staff from multiple jurisdictions.  In addition, the incumbent must be a hands-on leader participating directly with tasks as necessary.

The Executive Director reports directly to the eCityGov Alliance Executive Board and is advised by the eCityGov Alliance Operations Board.

Essential Functions
  1. Manages all eCityGov Alliance lines of business inside of policy and budget guidelines set by the Executive Board.
  2. Develops and implements business plans for all projects authorized by the Executive Board. 
  3. Drives excellent communication through all levels of the organization which includes the Executive Board, the Operations Board, partner and subscriber agencies, staff, and the actual customers of the applications.
  4. Regularly assess all eCityGov Alliance business lines and continuously pursue program management improvements.
  5. Works with the eCityGov Alliance fiscal agent to develop and monitor budgets throughout the year, and assures that programs and projects operate within approved budgets. 
  6. Seeks grant funding and resources necessary to fulfill the eCityGov Alliance mission and vision.
  7. Maintains and enhances the positive reputation of the eCityGov Alliance in the community.


Specific Responsibilities

Works effectively with the Executive Board and Operations Board:

  1. Understands the Executive Director’s scope of authority and elevates and delegates issues appropriately.
  2. Creates and maintains strong business plans and an annual project plan and budget for each line of business, and presents these to the Executive Board for approval.
  3. Regularly prepares and presents specific updates/data regarding key projects with emphasis on critical paths and options.
  4. Prepares agendas and supporting documents for the Executive Board meetings and the Operations Board meetings.  Attends and participates as a non-voting member.
  5. Prepares and distributes board mailings at least a week prior to each meeting including a cover letter describing actions to be taken and items of importance, an agenda prepared with the Board Chair, minutes from the last meeting, and any other supporting materials from the teams or other sources.

Manages operations:

  1. Develops sustainable management practices for the internal operation of the eCityGov Alliance.
  2. Promotes, implements and fosters an environment that proactively supports change and innovation.
  3. Engages staff (from member jurisdictions and service providers) in a way that supports high performance, including monitoring performance on an ongoing basis.
  4. Demonstrates abilities in the area of holding staff accountable, including giving them clear direction, defined objectives and regular feedback.  Contributes to the performance evaluations of service provider staff.

Manages vendors:

  1. Effectively manages vendor relationships including relationships with City of Bellevue IT staff (which oftentimes develop and host the applications and provide fiscal services), as well as with any other agencies who assist in this process in any way.
  2. Administers contracts with outside vendors and service providers.

Manages eCityGov Alliance lines of business:

  1. Acts a lead program manager over all lines of business. Ultimately responsible for project plan and execution.
  2. Develops annual budget proposal, in consultation with the Operations Board, for Executive Board review and adoption.  Manages the adopted budget.
  3. Continually re-evaluates the currency, capability, and value of the eCityGov applications portfolio.
  4. Develops sustainable management practices for the operation of the eCityGov Alliance teams.  Assures that team processes fit the complexity of the related application. Ensures that dependencies between projects are managed effectively.
  5. Manages work in progress, identifies business and/or technical issues and develops coordinated action plans to ensure project success.

Supports Alliance members and subscribers:

  1. Forges and maintains strong relationships with members and subscribers.
  2. Assists Alliance members and subscribers with resolving business process and technical issues.
  3. Develops, manages, and monitors contracts with members and subscribers.
  4. Cultivates new members and subscribers and responds to inquiries and requests for information and fee quotes.
  5. Markets the eGov products to a variety of audiences, including end users, as well as potential members and subscribers.
  6. Develops, manages, and monitors service level agreements with owner cities and with subscribers.

Balances demands and keeps multiple initiatives and work tasks going at the same time, including:

  1. Makes timely, clear, firm and fact-based decisions with short and long-term objectives in mind.
  2. Uses data and analysis to drive decisions, including appropriate use of performance measures to manage the business in the near and long-term.
  3. Effectively manages projects in alignment with IT best practices. 


Core Competencies

  1. Strong project management skill set including: ability to plan steps in a project, assess project risk(s), establish and monitor timelines/schedules, coordinate work of others and meet established deadlines.
  2. Ability to analyze complex technical, legal or political issues and develop cost-effective, feasible alternatives; ability to interpret policies and procedures, to analyze complex problems, and develop creative solutions.
  3. Ability to develop and present budget proposals, create project plans that can operate within budget authority.
  4. Ability to manage work in progress, identify business and/or technical issues and develop coordinated action plans to ensure project success; skill in resolving conflicts and gaining cooperation among competing interest groups.
  5. Extensive knowledge of local political and governmental processes, functions, authorities, responsibilities, and issues related to government business systems and related information technology. Understands the regional political environment and sensitivities; ability to function effectively within that environment. Knows how to establish positive interpersonal relations with political and government officials.
  6. Ability to communicate clearly, tactfully, and persuasively, orally and in writing, to individuals and groups.
  7. Knows how to lead, participate on, and develop effective teams in a collaborative manner.
  8. Understands the primary business lines of municipalities.
  9. Understands information technology systems and project management, development, support, and related terminology.
  10. Ability to administer contracts with outside vendors and service providers.
  11. Deals well with ambiguity.
  12. Exhibits managerial courage.



  • Bachelor’s degree in business administration, management, information technology or related field.  Master's degree preferred.
  • Minimum of five (5) years experience managing staff and financial budgets.
  • Demonstrated experience in managing complex projects and information technology initiatives.


Physical Demands

  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.  Vision abilities required by this job include close vision and the ability to adjust focus.
  • The noise level in the work environment is usually moderately quiet.


How To Apply

Click "Apply Now" to complete the application for this position.  For further information about the job, please contact Rick Berman, Interim Executive Director, at 425.452.4890 or via email at  Questions regarding the on-line application process should be directed to IT Help Desk at 425.452.4340


Payroll Title: Executive Director eCityGov Alliance   Position ID#: 1384



Bellevue City Hall
450 110th Ave NE
Bellevue, WA 98004