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Water Operations Supervisor - City of Redmond ( Job # 13-0053)

This job is closed.

Minimum Salary: $6,005.00 per month
Maximum Salary: $8,107.00 per month
Employment Type: Full Time
Department: Public Works
Closes: August 12, 2013 at 5:00 PM
(Open to current employees and the general public.)


Under the direction of the Maintenance Operations Manager, the Water Supervisor is responsible for directing the operation, maintenance and repair of the City’s water system for a population of approximately 54,000 via 318 miles of water mains, five wells, seven reservoirs and five booster stations. This position manages employees, financial resources, equipment, and budget; develops short and long-range strategic planning; and works with engineers and other staff to plan and implement capital improvement projects.


The City of Redmond is committed to the principles of high performance and continuous improvement and to the following values:


Integrity:  We demonstrate sound, honest, truthful and consistent actions.

Accountability:  We take ownership of our actions and responsibilities.

Commitment to Service:  We are dedicated to seeking solutions for our community.


For this position, the City is seeking a leader who will mentor and engage employees, and who will strategically align with the above principles and values, incorporating them in all aspects of decision making, operations and daily interactions.

Essential Duties:

·         Carry out supervisory responsibilities in accordance with City policy, ensuring alignment between the work program and City values and strategy.

·         Schedules, executes, and monitors activities related to the operation, maintenance and repair of the water system, including pump stations and related system equipment.

·         Plans, directs, coordinates and reviews the work plan for the Division; identifies and resolves problems; assigns work activities, projects and programs; evaluates the effectiveness of programs, policies and procedures.

·         Develops standard operating procedures and implements policy and procedural changes.

·         Ensures that equipment and materials are maintained and available; oversees purchasing.

·         Responds to citizen concerns and issues; determines and recommends appropriate resolutions to maintain positive customer relations; and provides quality customer service in a timely, thorough and effective manner.

·         Develops and monitors short and long-term strategic plans for the Division.

·         Focuses on customer service and builds internal and external partnerships in order to accomplish departmental goals and objectives.

·         Oversees the development and management of the Division’s data and records systems.

·         Manages public information relating to water issues.

·         Develops, recommends and monitors the Division budget; performs cost control activities and monitors expenditures to assure sound fiscal control. Oversees capital improvement budgets for individual projects.

·         Researches special projects, evaluates alternatives and prepares reports.

·         Responds to emergencies as required and coordinates activities with other responders to provide effective response.



Knowledge of: principles and practices of supervision, including training, and performance evaluation; the strategies, structures and systems associated with high performing organizations; methods and operations applied in the planning, design, construction, operation, repair and maintenance of water systems; personnel management; purchasing procedures and budget preparation; safety standards and regulatory compliance requirements. Knowledge of ARCGIS and asset management programs desired.

Skill in: communicating with employees, engineers, City administrators, and the public; effectively managing staff; training and mentoring employees; and using Microsoft Word, Excel, Outlook, and data management software.

Ability to:  mentor, motivate and engage employees; align with the values, mission and goals of the City and with those of the Department; establish and maintain effective working relationships with other employees, divisions, vendors, contractors, public officials and the general public; communicate effectively, both orally and in writing; analyze data, measure results and generate reports; and plan, organize and schedule work assignments.

Education and Experience:

Any combination of education and experience equivalent to two years of college level courses in a related field and five (5) years progressively responsible experience in water operations or related area, including at least three (3) years in a supervisory or lead capacity, or other closely related work experience that provides the knowledge, skills and abilities needed to perform this job. Bachelor’s degree preferred; equivalent combinations of education and experience will be considered.

Application Process

The first phase of the application process will be a written exam tentatively scheduled for August 28, 2013. Top scoring applicants will be invited to an assessment center and finalists will be interviewed.  The assessment center is tentatively scheduled for September 23-24, 2013. The pool of applicants identified through this process may be used for subsequent recruitments.

NOTE:  A correction has been made to the job announcement for Water Operations Supervisor. The correction involves the application process, applicants who have completed the written exam and the assessment center within the last six months, will not be called in to re-test for this position. Instead, previous scores will be applied in this process for these applicants.

Please contact Lori Brown, (425) 556-2125, or Rebecca Borker, (425) 556-5706, if you have questions.

Licenses and Requirements:

Valid Washington State driver's license by date of hire, and a driving record that meets City standards.  WDM 4 certification is required within one year of hire.

Working Conditions:

Work is performed in an office environment with fieldwork required to review projects and oversee employees.  May be exposed to adverse weather conditions, traffic, dust, noise, chemicals and physical hazard from mechanical and electrical equipment. May require climbing, reaching, grabbing, bending, stooping, kneeling, and crawling.  May be required to lift up to 50 pounds and to exert up to 50 pounds of force.  Drives a City vehicle to conduct work.  Subject to 24-hour emergency call out.


The City of Redmond provides a generous benefits package including: medical, dental and vision benefits; paid sick leave, vacation and holidays; retirement; and life insurance.

Selection Process:

Candidates who are selected to interview will be required to complete a Background Authorization Form.


Public Works Maintenance
18080 NE 76th Street
Redmond, WA 98052