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Accounting Specialist - Utility Billing - City of Redmond ( Job # 14-0028)

This job is closed.

Minimum Salary: $3,734.00 per month
Maximum Salary: $4,854.00 per month
Employment Type: Full Time
Department: Finance & Information Services
Closes: April 11, 2014 at 11:30 PM
(Open to current employees and the general public.)


The Accounting Specialist position in the Treasury and Revenue Division, will primarily perform utility billing services, which include the following duties: performing customer service over the phone and in-person; updating customer account information, creating new customer accounts and responding to various customer inquiries; explaining City policy and procedures regarding utility billing; analyzing meter readings, generating utility bills, statements and notices; posting payments; maintaining utility billing records; performing billing reconciliations; updating and maintaining customer databases; and performing other duties as assigned within the Division.


Knowledge of: Accounting, billing and/or customer database systems and general accounting/bookkeeping practices.

Skill in: customer service, problem solving and decision making; creating and working with Microsoft Office products (Word and Outlook) and especially with complex Excel spreadsheets and database applications; electronic billing and payment processing; strong analytical and mathematical aptitude.

Ability to: multi-task with a high degree of accuracy; effectively work in an environment with frequent interruptions; reconcile accounts; maintain accurate records; organize, prioritize and manage work; interpret, understand and apply related City policies and complex, changing regulations; work independently and as part of a team; effectively establish and maintain positive work relationships; clearly communicate verbally and in writing with customers, the public, and city staff; generate written correspondence to customers; and handle stressful situations in a busy and constantly changing environment.

Education and Experience:

Any combination of education and experience equivalent to: an Associate’s degree in accounting, finance or a closely related field and three (3) years billing or bookkeeping work experience. Customer service and public sector experience is preferred. 

Licenses and Requirements:

Valid Washington State driver’s license required by date of hire and a driving record that meets the City’s driving standards.  Fulfillment of bargaining unit membership within 30 days of hire.

Working Conditions:

Work is primarily performed in an office environment with frequent interruptions and occasional periods of potentially stressful situations.  Work requires sitting, sometimes for long periods, and frequent talking and hearing.  May occasionally be required to lift boxes or files, usually not exceeding 30 pounds.

Selection Process:

Please submit a resume and cover letter with your application.

The City may review existing application pools to fill this position, or use this pool to fill future vacancies.

Top candidates will be contacted to participate in the next phase of selection which may include testing and/or an interview. Testing for this position is anticipated to take place the week of April 21, 2014.

Candidates who are selected to interview will be required to complete a Background Authorization Form.


The City of Redmond offers an excellent benefit package including medical, dental and vision, retirement, sick leave, holidays and vacation.

City Values:

Integrity: We demonstrate sound, honest, truthful and consistent actions.

Accountability: We take ownership of our actions and responsibilities.

Commitment to Service: We are dedicated to seeking solutions for our community.


City Hall
15670 NE 85th Street
Redmond, WA 98052