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Police Records Specialist - City of Mercer Island ( Job # 18-0039)

Minimum Salary: $23.91 per hour
Maximum Salary: $25.27 per hour
Employment Type: Part Time
Department: Police
Open until filled.
(Open to current employees and the general public.)

Summary

The Police Records Specialist will work in a fast-paced environment, incorporating accuracy and efficiency with minimal supervision.  Police Records Specialists perform varied specialized support work including clerical, statistical, computer-based records management, answering telephones, responding to public records requests, fingerprinting citizens, and providing customer service to the public at the Police Records counter.  Overtime may be required.

The position is Part Time (21+ hours a week) and primarily works a weekday, day shift schedule.

The position is part of the Police Support Union and offers Great Benefits! 


SUPERVISION RECEIVED

The Police Records Specialist reports to and receives direction, supervision, and performance reviews from the Personnel and Training Sergeant.

ESSENTIAL JOB FUNCTIONS
  • Conduct file inquiries into national, county and local data banks to check driving records, vehicle registrations, stolen property files, warrants, criminal history records, and missing person listings and provide confirmation when necessary.
  • Prepare correspondence, court packets, statistical reports, press board reports, case reports, and numerous other written assignments.
  • Process and maintain documents including, but not limited to, warrants, police reports, and citations, and route documents to the appropriate personnel and/or agency.
  • Perform quality control support functions related to the entering and processing of police records. Review and verify records and record entries for accuracy and continuity of data between the departments local records management system, state, and federal databases. Arrange for correction to be made when necessary.
  • Process pistol transfers, concealed pistol licenses and firearms dealer licenses according to state and federal law.  These duties include conducting appropriate fingerprinting, background investigations and legal research to verify and approve the transfer or licensing.  
  • Provide professional support and information to officers, outside law enforcement agencies, and the public at the front counter, by phone, and by email.
  • Assist police staff with various activities including but not limited to: researching data via automated systems, provide notification to officers of subpoenas, assist with the intake process of found property.
  • Participate in regular internal audits of the records section and execution of complex projects as assigned by the Records Lead.
  • Must have regular and predictable work attendance to fulfill the essential functions of the job.
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

  • Police records management system (work experience in this area highly desirable)
  • General records management procedures
  • Public disclosure, dissemination and records retention/destruction is desirable (work experience in this area highly desirable)
  • Federal, State, and local laws affecting areas of responsibility 

SKILLED IN :

  • Interpersonal skills, tact, patience, and courtesy
  • Communicating clearly, orally and in writing, in a courteous, diplomatic manner to exchange information both internally (department staff and other agencies) and with the customer base
  • Accurate data entry
  • Organizing priorities on high volumes of work, perform numerous tasks simultaneously
  • Accurately proofreading materials for clarity correctness and compliance with legal standards
  • Providing timely customer service to a variety of individuals and agencies
    **Preference given to those that have previous police records or dispatch experience**

ABILITY TO:

  • Take initiative and work independently with minimal supervision
  • Demonstrate proficiency in principles and terminology applicable to law enforcement records
  • Cope with numerous interruptions and shifting priorities
  • Present a positive image of the city’s services challenging circumstances
  • Adhere to strict confidentiality requirements
  • Listen and elicit complete information from others quickly. Remember and connect important details
  • Interpret, apply, and explain relevant regulations, policies and procedures
  • Apply critical thinking, dynamic problem solving, keen attention to detail, and exceptional organization to all aspects of daily work
  • Work well under pressure

QUALIFICATION REQUIREMENTS
  • Must be at least 18 years of age.
  • Must have a high school diploma or GED.
  • Must be able to accurately type at least 35 words per minute and have working knowledge of computers and various software programs.
  • Experienced in the use of Microsoft Office software products. Proficiency with Word and Excel is desirable.
  • Must be able to handle multiple calls and other requests in an organized manner with minimal or no direct supervision.
  • Must possess a clear voice for oral communications and have acceptable written communication skills.
  • Must be able to work in a team environment.
  • Must have effective organizational, interpersonal and customer service skills.
  • Must complete an I-9 Form documenting eligibility to work in the United States.
WORKING CONDITIONS AND PHYSICAL ABILITIES

A majority of the work functions are performed in an office environment. Hand-eye coordination and fine manipulation are necessary to operate computers and office equipment. Work requires the use of a computer for extended periods of time.  Must be able to lift/carry up to 40 pounds as needed. Persons considered for hiring will undergo and pass a background investigation which include a polygraph and psychological examination.  The City of Mercer Island maintains a drug-free and smoke-free work place. 


Attachments

Location
City Hall
9611 SE 36th Street
Mercer Island, WA 98040