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Account Representative (2 Positions) - City of Bellevue ( Job # 19-00037)

This job is closed.

Minimum Salary: $4,485.77 per month
Maximum Salary: $6,188.54 per month
Employment Type: Temporary
Department: Utilities
Closes: April 01, 2019 at 8:25 AM
(Open to current employees and the general public.)

The City of Bellevue is a dynamic, international and multicultural, future-focused, diversity driven, high performing City. The City invests in its employees and encourages and rewards employee growth and development.  Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The National League of Cities issued Bellevue its Cultural Diversity Award in 2015. ranked Bellevue number 14 on its 2015 Top 100 Best Places to Live.
We are looking for two customer focused, detailed oriented candidates to be our Account Representatives in Utility Billing. These are 2-year, Limited Term positions. Bellevue has approximately 38,000 customers who are billed in 8 billing cycles of approximately 4,750 customers each. These cycles are assigned to CSRs for pre-billing and account management. These positions involve a high degree of contact with the public. You will answer concerns, questions, and complaints from Utility customers - either by phone or in person. You will also use math skills to calculate bills and adjustments. Communication skills are used to deal with customers who are dissatisfied or may require special assistance. There are some clerical duties that are performed in an automated environment.  You will work under the moderate to general supervision of the Utility Billing Manager. 

To view the full job description and apply online, please click the apply button above. You will be redirected to a different web site ( where you will be able to view the full job announcement and submit your application.

Bellevue City Hall
450 110th Ave NE
Bellevue, WA 98004