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IT Manager - Business Systems - City of Kirkland ( Job # 19-0026)

This job is closed.

Minimum Salary: $8,796.00 per month
Maximum Salary: $11,349.00 per month
Employment Type: Full Time
Department: Information Technology
Closes: May 01, 2019 at 5:00 PM. Applications first reviewed on: Wednesday, March 20, 2019
(Open to current employees and the general public.)


The City of Kirkland's IT Managers ensure that the City's IT systems are reliable, available, and that they meet business objectives. IT Managers are closely aligned with their user groups and understand the core business processes within and between other City departments. They support, manage, and encourage their staff. They work closely together, and also support regional initiatives when appropriate.

The Business Systems Manager is responsible for the management of assigned enterprise and departmental business applications and systems including applications acquisition, implementation, upgrades, training, standards compliance, systems integration, reporting, analytics, and vendor management. Provides training and direction, coordinates work flow and project assignments, serves as a working manager and as a technical expert and resource for all staff assigned to the Business Applications team.

Principle Accountabilities

Principle accountabilities include:

  1. Manages and oversees the relationships between IT and business customers so that IT goals are aligned with business goals, and so the technology is applied in such a way that it enhances and supports business goals.
  2. Effective project management.
  3. Assigns, schedules, and supervises the daily activities of staff.
  4. Manages department-wide projects and priorities as assigned by the CIO through working together with other division managers.
  5. Recommends and manages assigned budget and any associated capital projects budgets. Monitors performance budget and assures that City funds are managed carefully and transparently.
  6. Ensures high availability, security and accuracy of systems and associated database management and data in accordance with generally-accepted best practices and internal policies.
  7. Accomplishes the selection, implementation, design, integration, and operation of assigned enterprise applications and business software solutions across the organization.
Minimum Qualifications

Bachelor's degree in Computer Science, Information Technology, Business, Public Administration, or a closely related degree and at least 5 years of progressively responsible work in application support, including 2 years of supervisory experience or any combination thereof sufficient to demonstrate competence for this position.

Preferred Qualifications

Certification in ITIL, certification as an IT Project Manager and/or Scrum master, strong project management experience with demonstrable success, vendor management experience, business analysis and process improvement, IT portfolio management experience, and familiarity with the applications toolset in use at the City.

Hours of Work

8:00 a.m. - 5:00 p.m., Monday - Friday. On occasion, longer shifts or weekends may be required.


The City offers an attractive benefits package including:     

  • 100% City-paid Medical/Dental/Vision coverage for employee and dependents
  • Free near-site Employee Health Clinic
  • City paid Life Insurance
  • Health Reimbursement Account (HRA) funded by the City, with additional contributions for meeting wellness criteria
  • PERS State retirement program
  • Municipal Employee’s Benefit Trust (MEBT) retirement program
  • ICMA Retirement Trust
  • Vacation
  • Sick
  • Holiday (12 days per year including one floating holiday)
  • Forty hours of management leave per year
  • Community Service Day (day off for community volunteer service)
  • Free on-site workout facility and locker rooms
  • Employee Assistance Program


Working Conditions & Physical Activities

Work is primarily performed in a typical office environment. Frequently requires sitting for extended periods of time while performing keyboard operations and/or attending meetings.

Selection Process

Applicants who are invited to participate in the test and/or interview process will be notified by phone or email.

This position is open until filled, the first review of applications will be March 20, 2019.







City Hall
123 5th Ave
Kirkland, WA 98033