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Business Service Manager - Utilities - City of Bellevue ( Job # 19-00082)

This job is closed.

Minimum Salary: $7,741.52 per month
Maximum Salary: $10,681.20 per month
Employment Type: Full Time
Department: Utilities
Closes: April 17, 2019 at 5:00 PM
(Open to current employees and the general public.)

Summary
The City of Bellevue Utilities Department is seeking a talented, highly experienced manager who is passionate about putting their skills to use for the good of our vibrant community.  This position will be responsible for leading and managing the Utilities Department Business Services Team to accomplish three primary goals: 
  1. Provide oversight and advocacy for three functional areas (customer service and billing, administrative support services, and Rate & Tax Relief Programs administration) that are undergoing changes in systems, cross-training, and process improvements.
  2. Leverage opportunities for staff development and advancement across all three functions.
  3. As a business owner, coordinate and adopt system changes with minimal disruption to day to day services.
 
WORK CULTURE
The City of Bellevue is a progressive equal opportunity employer that is advancing two major work culture initiatives. The first is One City initiative focused on creating a high performance workplace by advocating for grass roots initiative and innovation, cross functional and interdepartmental collaboration and process improvement, and meaningful metrics for reporting Service Quality, Operational Efficiency, and Financial Performance.
 
The city is simultaneously operationalizing a Diversity initiative committed to making our employment community and hiring practices aligned with an open and inclusive mindset that is reflective of the increasingly diverse community we serve. This position will be responsible for modeling and championing the principles and practices of these two initiatives within and across the Utilities. 


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Attachments

Location
Bellevue City Hall
450 110th Ave NE
Bellevue, WA 98004